Our Quality Policy

Our Quality Policy

At Herz Pharma Inc. with a strong background in the cosmetics and dermocosmetics sector, we have been operating since 2013 with our experience and innovative approach. We are among the leading companies in the industry, providing end-to-end tailored solutions in e-commerce, R&D, cosmetics production, and fulfillment.

Our Quality Management System has been established in accordance with the TS EN ISO 9001:2015 standard, with the primary objectives of increasing customer satisfaction, ensuring continuous improvement, and developing strong collaborations with our stakeholders.

In this regard:

  • We fully comply with the regulations of the Turkish Ministry of Health and the latest GMP (Good Manufacturing Practices) rules in our production processes.
  • We effectively implement our Quality Assurance system and manufacture products that pose no risk in terms of quality or ethics.
  • We adopt a customer-focused service approach across all departments and commit to meeting demands without compromise.
  • We act with a sense of responsibility towards the environment and society, always prioritizing occupational health and safety.
  • With our advanced digital infrastructure and production capabilities, we operate fast, accurate, and sustainable processes.
  • With the strength of local production and our contribution to employment, we aim to support the sustainable growth of the national economy.
  • We regularly review our quality objectives and foster a corporate culture that encourages continuous development.

At Herz Pharma Inc. we view quality not merely as an outcome but as a process, striving for excellence through the participation and satisfaction of our employees.

Our Occupational Health and Safety Policy

At Herz Pharma Inc., the health and safety of our employees is always our top priority. We develop and implement occupational health and safety management systems in accordance with international standards. To ensure that all employees operate in a safe and healthy working environment, we promote a safety culture through regular training, risk assessments, and preventive measures. Our goal is to minimize work-related accidents and occupational diseases, aiming for zero incidents.

In addition to our production activities, we conduct research, development, and quality control with meticulous attention. Throughout every stage of our production processes, we strive to provide a healthy and safe working environment, fulfilling our responsibility to create a healthy workforce.

To protect our employees from work accidents and occupational diseases, we provide safe and healthy working conditions and aim for continuous improvement. Through training and awareness programs, we educate our employees and take necessary measures to identify and mitigate risks. Based on these fundamental principles, we formulate and implement our occupational health and safety policy.

Our Environmental Policy

We operate with a commitment to protecting the natural environment in all our activities. Adhering to legal environmental policies, we continuously assess risks and opportunities.

In our pledge towards a sustainable future, we ensure proper collection, transportation, recycling, or disposal of waste without polluting our resources. We collaborate with suppliers and customers to enhance environmental awareness and shape our environmental policy.

To minimize our environmental footprint, we promote efficient use of energy and natural resources, and encourage waste management and recycling practices. Through eco-friendly production processes, we monitor and enhance our impact on nature. Our goal is to leave a cleaner and healthier world for future generations.

Our Information Security Policy

With awareness of our industry reputation, we consider the security of all information assets to be a top priority. We maintain a responsible and effective approach to upholding the company's information security standards, starting with our employees. All information assets are classified according to their levels of confidentiality, integrity, and availability, and corresponding measures are taken to secure them. We ensure regular monitoring of classified information to ensure proper usage and protection.

By maintaining the highest levels of information security, we ensure business continuity and customer data privacy. Through our information security management systems, we continuously work to protect our data, prevent unauthorized access, and mitigate cyber threats. We educate our employees on information security and keep our technological infrastructure up to date to create a secure working environment. Our goal is to maintain a structure that meets international standards for information security.